Cb11 believes gaming should be a source of fun — not stress or anxiety. Our responsible gaming policy ensures you can always play on your own terms and enjoy it within healthy limits.
At cb11, we see gaming as a form of entertainment. Responsible gaming means enjoying the experience while staying aware of your own limits and capabilities. When gaming crosses the line from entertainment into addiction, it can have a damaging impact on your personal, family, and financial life.
Cb11 provides specially designed tools and resources to protect its users. Our goal is to create a safe, enjoyable, and controlled gaming environment for every player. Building responsible gaming habits turns gaming into a truly fulfilling experience.
Online gaming in Bangladesh is growing in popularity every day. In this environment, cb11 wants every player to play at their own pace, within their own budget, and according to their own circumstances. We never encourage excessive betting — instead, we help you build healthy gaming habits.
Please Note: Gaming is entertainment, not a source of income. Never bet with borrowed money or funds set aside for essential expenses.
Responsible gaming at cb11 isn't just a policy — it's at the heart of everything we do. Our support team is always by your side. If you ever feel your gaming is getting out of control, let us know right away.
Every session on cb11 should be a light, enjoyable experience. Accepting losses without frustration is the first step toward responsible gaming.
Decide in advance how much you'll spend each week or month. Use cb11's budget limit tool to stay within your set limits. Overspending creates financial stress.
Cb11 offers multiple dedicated tools to help you stay in control
You can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, while reductions apply instantly.
Decide how long you want to play in a single session. cb11's session timer will automatically alert you when your time is up. Extended gaming sessions can affect both your physical and mental wellbeing.
If you feel you need a break, you can exclude yourself from cb11 for a set period. During this time, access to your account will be suspended.
You can take a cooling-off period ranging from 24 hours to 30 days. During this time your account is temporarily suspended, though withdrawals remain possible.
You can review your gaming history, spending amounts, and session details at any time. Analysing your own patterns helps you catch problems early.
If you feel that bonus or promotional offer messages are influencing your gaming behavior, you can turn them off entirely.
Seek help if you notice any of the following signs
Spending is exceeding set limits and it's becoming hard to stop.
There's a recurring urge to keep playing in order to win back lost money.
Gaming is affecting your focus at work, with family, or in your studies.
Borrowing money from family or friends to fund gaming.
Feeling restless, irritable, or anxious when not playing.
Gaming habits are being hidden from family or close ones.
If even one of the above signs applies to you — contact cb11 support immediately. We don't judge; we help.
Cb11 is here for you — take the right steps at the right time
Reach out to the cb11 live chat support team at any time. They will assist you with complete confidentiality.
If you'd like to lock your account temporarily or permanently, contact support. It's completely free and takes effect immediately.
Email us at [email protected] with details of your issue. Our team will respond within 72 hours.
Use our checklist to evaluate your gaming habits and seek advice if needed.
Set your gaming limits from your cb11 account in just a few steps:
Sign in to cb11 with your username and password.
Click your profile icon in the top right corner and select "Settings".
Click the "Responsible Gaming" tab in your settings.
Set your deposit, session time, or self-exclusion limits and click the "Save" button.
Once your limit is active, a confirmation message will be sent to your email.
Lowering your limit takes effect instantly, but increasing it requires a 24-hour cooling period — this is in place for your own protection.
Cb11 strictly enforces an 18+ policy. We take the following measures to keep minors away from gaming:
For parents: Use parental control software on your devices to prevent your child from accessing cb11 or any other online gaming platform.
All games on cb11 use internationally certified RNG (Random Number Generator) technology. Every outcome is fully random and impartial, with no bias whatsoever.
Ask yourself the following questions — answer honestly
Have you ever placed bets beyond your budget and regretted it afterwards?
Have you tried to stop gaming but found you couldn't?
Have you spent money meant for essentials (food, rent, bills) on gaming?
Have you ever had arguments with family or friends over your gaming?
Do you feel restless, irritable, or low when you're not playing?
Do you place more bets to try to recover money you've lost?
If two or more of the questions are answered "Yes" it's time to seek help. Reach out to cb11 support — we're here for you.